Privacy Policy for Atomic Ride Services LLC
Effective Date: 04/19/2025
Atomic Ride Services LLC ("Atomic Ride," "we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy describes how we collect, use, and share information when you use our services, including our website, mobile application, and related services (collectively, the "Services").
1. Information We Collect
We collect several types of information to provide and improve our Services:
- Information You Provide Directly:
- Account Information: When you create an account, we collect information such as your name, email address, phone number, and password.
- Profile Information: You may choose to provide additional information, such as your photo, address, and payment information.
- Ride Information: When you request or provide a ride, we collect information about the trip, including pickup and drop-off locations, date and time, and route.
- Communications: We collect information when you communicate with us or other users, such as through messages, emails, or phone calls.
- Driver Information: If you are a driver, we may collect additional information, including your driver's license, vehicle information, insurance information, and background check information.
Information We Collect Automatically:
- Location Information: We collect your device's location when you use our Services. This may include precise location data when the app is running in the foreground or background.
- Device Information: We collect information about your device, including the type of device, operating system, unique device identifiers, IP address, and mobile network information.
- Usage Information: We collect information about how you use our Services, including the pages you view, the features you use, and the dates and times of your access.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your activity on our Services.
Information from Other Sources:
- Third-Party Services: We may receive information from third-party services, such as payment processors, social media platforms (if you connect your account), and business partners.
- Background Checks: For drivers, we may obtain background check information from third-party providers.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services:
- To connect riders and drivers.
- To process payments.
- To provide customer support.
- To improve the functionality and user experience of our Services.
- To develop new features.
Safety and Security:
- To verify your identity.
- To detect and prevent fraud.
- To ensure the safety of our users and Services.
- To investigate and address violations of our terms of service.
Communication:
- To communicate with you about your account and our Services.
- To send you updates, notifications, and promotional materials (where permitted).
- To respond to your inquiries and requests.
Personalization:
- To personalize your experience on our Services.
- To provide you with tailored recommendations and content.
- To target our marketing and advertising.
Legal and Compliance:
- To comply with applicable laws and regulations.
- To respond to legal requests and court orders.
- To protect our rights and the rights of others.
Research and Analytics:
- To analyze trends and user behavior.
- To conduct research and gather data to improve our services.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Other Users:
- Riders' information, including name, rating, pickup location and destination, may be shared with drivers.
- Drivers' information, including name, photo, vehicle information, location, and rating, may be shared with riders.
- With Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, background checks, data analysis, and marketing.
- With Business Partners: We may share information with business partners to offer you joint services or promotions.
- For Legal Reasons: We may disclose information if required to do so by law, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.
- In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent.
- Aggregated and Anonymized Information: We may share aggregated or anonymized information that does not directly identify you.
4. Your Choices
You have the following choices regarding your information:
- Access and Correction: You can access and update your account information through our Services.
- Opt-Out of Communications: You can opt out of receiving promotional emails and other marketing communications by following the instructions in those communications.
- Location Information: You can control the collection of your device's location information through your device settings. However, this may affect your ability to use some of our Services.
- Cookies: You can control cookies through your browser settings.
- Account Deletion: You can delete your account by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of data in transit and at rest.
- Secure server infrastructure.
- Access controls and authentication.
- Regular security assessments.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it is used.
7. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. We will take steps to ensure that your information is protected when transferred internationally.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or through our Services. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Atomic Ride Services LLC
1412 Marion Rd SE
Rochester, MN 55904
Info@atomicride.com
(507) 708-5100